We want you to be happy with your purchase. If something isn’t right, we’ll help.
Returns window
You may request a return within 30 days of delivery.
Condition of items
Returned items must be unused, in original condition, and returned with all original packaging.
Non-returnable items
Items showing signs of wear, damage due to misuse, or missing parts may not be eligible for a refund.
Refunds
Once we receive and inspect your return, we’ll notify you of approval. Approved refunds are issued to the original payment method. Processing times may vary depending on your payment provider.
Return shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or incorrect items
If your order arrives damaged or you received the wrong item, contact us within 48 hours of delivery with photos and your order number.
How to start a return
Email us at admin@agbmgroup.com with:
- Order number
- Item(s) you want to return
- Reason for return (optional)
Contact
admin@griparo.com